Frequently asked questions

Cars are allowed on the campsite from 7am to 10pm.
Outside these times, you must leave your car in the outside car park.

Yes, they can visit you but they must go to reception and pay the visitor fee (€4/person/day).
However, visitors are not allowed access to the swimming pool.

Our campsite is 1km from the village, where you'll find two bakeries, a butcher's, a mini-market, a tobacconist's, bars and restaurants, a chemist's and a hardware store.
The nearest supermarket is 35 minutes from the campsite.
There are also 2 markets a week in the village, where you can stock up on local produce.

The pool is open in JULY and AUGUST and, depending on the weather, in June and September.

In high season, the pool is open every day from 10am to 7pm.

The pool is not heated, but the water temperature varies between 21° and 27° depending on the weather.

A double charging point is in operation 24 hours a day at the campsite entrance (payment by credit card).
It is strictly forbidden to plug your vehicle into the standard sockets on pitches and mobile homes.

No, the snack bar is only open in July and August.

Wifi access is free, but it's only available around the snack bar and reception.
We have chosen to disconnect so that you can reconnect with your loved ones and the nature that surrounds us.
If, unfortunately, it's impossible for you to disconnect from work during your holidays, near the reception, we can provide you with a quiet area with wifi, equipped with a desk and plug for your computer.

Yes, the campsite has a washing machine.

Only electric and gas barbecues are permitted on the pitches.
However, the campsite has charcoal barbecues available in a dedicated area.

Yes, every morning during the high season only.

Yes, a security deposit in the form of a credit card imprint will be required on arrival and will be destroyed after your departure :

• 300 € from which may be deducted the cost of any damage caused./li>
• 60 € for cleaning costs, if this has not been done on your departure.

No inventory of fixtures will be carried out in your presence.

Yes, you can add a small 2-person tent on the pitch next to the mobile home.
However, the number of people (tent + mobile home) must not exceed the number of people initially booked.
Otherwise, you will be charged an additional pitch fee.

Mobile homes and coco sweet :

• Only one pet allowed per accommodation (a pet fee will be charged in addition).

Chalets and caravans :

• Pets are not allowed.

Attacks and defence dogs are not allowed.
Your pet must be vaccinated and kept on a lead.
You agree never to leave your dog alone in the accommodation.

Only the chalet and the caravan are equipped with a television.
The mobile homes and coco sweet don't have televisions.

Yes, duvets and pillows are included in the rental price.
However, household linen is not provided, but we do offer disposable sheet sets for sale.

No, but a baby bath is available in the sanitary block and you can rent a cot when you book.

With the exception of the coco sweet, all our mobile homes have heating in the living area.

No, it's not included in the price.
However, you can add the “end-of-stay cleaning” option when you book (€60).
With this supplement: the dishes must be washed and put away and the bins emptied.

Pets are accepted (up to 2 per pitch).
Attacks and defence dogs are not allowed. Your pet must be vaccinated and kept on a lead.
You agree never to leave your dog alone on the pitch.

Yes, you can hire Table Top fridges (subject to availability and a minimum of 5 nights) at a cost of €7/day.
When you make your booking, you must tick the fridge option.

No, you must provide your own.

Our pitches range in size from 80 m² to 120 m².
They can accommodate a maximum of 6 people.
For pitches with electricity, please remember to provide a 25m extension cord for your electrical connection.
When you make your reservation, please tell us the dimensions of your installation so that we can offer you the most suitable pitch.

We provide a freezer for campers to freeze their ice packs.
It's accessible on a self-service.

In low season, reception is open from 8am to 10am and from 4pm to 6pm.
In high season, it is open from 8.30am to 12pm and from 2pm to 7pm.

If you arrive outside reception opening hours, please contact us by phone or email so that we can explain the procedure.

For rentals, arrival is between 4pm and 7pm and departure between 8 a.m. and 10 a.m.
For campsite pitches, arrival is between 2pm and 7pm and departure between 7am and 12pm.

You can book your holiday directly on our website : www.campingdesmyrtilles.fr in the booking session (online payment secure).

For rental accommodation, the balance must be paid 1 month before the arrival date.
For pitches, the balance must be paid when you arrive at the campsite.
(except last minute booking, when you will be asked to pay the full amount when you book)

You can pay by cash, by card or by “holidays cheque”.

When you book, you can subscribe to cancellation insurance (Meetch), which will enable you to be reimbursed.
You can check the refund conditions when you make your booking.
If you did not subscribe to this insurance, no refund will be possible.

Yes, we accept ANCV holiday vouchers.
If you wish to pay the balance of your stay by ANCV cheques (except for last-minute bookings), you can send them to us by post to the following address: Camping des myrtilles, 175 chemin des chaberts 26420 La Chapelle en Vercors.
It is preferable to send them by recorded delivery.

No, we are not VACAF approved.